Information We Collect

We may collect personal and business-related information provided directly by you, including but not limited to:

• Full name
• Contact details (phone number, email address)
• Pickup and drop-off locations
• Flight details (for airport transfers)
• Company name and billing details (for corporate bookings)
• Booking preferences and service-related notes

This information is collected through our website, phone bookings, email correspondence, or direct communication.

How We Use Your Information

The information collected is used strictly for the following purposes:

• Managing and confirming chauffeur and airport transfer bookings
• Coordinating pickups, drop-offs, and scheduling
• Customer communication related to services
• Billing, invoicing, and account management
• Improving our services and operational planning
• Sending service-related updates, promotions, or offers (only if relevant)

We do not use your information for unrelated marketing or sell it to third parties.

Promotional Communication

Silver Corporate Chauffeur Melbourne may use your contact details to share updates, service announcements, or promotional offers related to chauffeur and airport transfer services. You can opt out of promotional communication at any time by contacting us directly.

Information Sharing

We do not sell, trade, or rent customer information. Personal data may be shared only with:

• Internal staff responsible for bookings and operations
• Drivers or operational partners strictly for service fulfilment
• Regulatory authorities if legally required

All shared information is limited to what is necessary to provide the requested service.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure. Access to customer information is restricted to authorised personnel only.

Data Retention

Customer information is retained only as long as necessary for operational, billing, promotional, or legal purposes. When information is no longer required, it is securely deleted or anonymised.

Your Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate or incomplete information
• Request deletion of your information, subject to legal obligations

Requests can be made by contacting Silver Corporate Chauffeur Melbourne directly.

Changes to This Privacy Policy

Silver Corporate Chauffeur Melbourne reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on our website with the updated date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Phone – +61422671455 Email – info@silvercorporatecabs.com.au